Privacy Policy

Last Updated: Jan 01, 2026

At Hypaflow, operated by RootBase LTD ("we," "us," or "our"), we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our website, usehypaflow.com (the "Service").

1. Information We Collect
We collect information to provide a better experience for our users. This includes:

Account Information: When you sign up, we collect your name and email address.

Google SSO Data: If you choose to "Continue with Google," we receive your Google ID, email, and profile picture URL to create your account.

Payment Information: All payments are processed via Stripe. We do not store your full credit card details. Stripe provides us with the last 4 digits of your card, the card type, and expiry date.

Usage Data: We collect information on how you interact with the Vault, such as which templates you view or export, to improve our library.

Device Data: We may collect your IP address, browser type, and operating system for security and analytics purposes.

2. How We Use Your Information
We use your data for the following "Legitimate Interests":

To provide and maintain the Service.

To manage your subscription and process payments.

To communicate with you about your account, support requests, or product updates.

To protect against fraud and unauthorized access.

To analyze and improve Hypaflow's features and library.

3. Sharing Your Information
We do not sell your personal data. We only share information with trusted third-party service providers necessary to run Hypaflow:

Stripe: For secure payment processing.

Google: For authentication (SSO) and analytics (Google Analytics).

Hosting Providers: To store the data and keep the site online.

4. International Data Transfers
As a global service, your data may be transferred to and processed in countries outside of the UK or EEA (such as the United States, where our hosting or payment processors may be located). We ensure these providers comply with standard data protection clauses to keep your info safe.

5. Your Rights (UK & EU GDPR)
Depending on your location, you have the following rights regarding your data:

Access: Request a copy of the data we hold about you.

Rectification: Ask us to correct inaccurate information.

Erasure: Request that we delete your account and personal data.

Portability: Request a transfer of your data to another service.

Withdraw Consent: Unsubscribe from marketing emails at any time via the "Unsubscribe" link.

To exercise any of these rights, please contact us at support@usehypaflow.com.

6. Cookies
We use cookies to keep you logged in and to understand how you use the site. You can control or block cookies through your browser settings, though some parts of Hypaflow may not function correctly if cookies are disabled.

7. Security
We implement industry-standard security measures (SSL/TLS encryption) to protect your data. However, no method of transmission over the internet is 100% secure.

8. Changes to This Policy
We may update this policy from time to time. If we make significant changes, we will notify you via email or a prominent notice on the site.

9. Contact Us
RootBase LTD
Penny Lane Business Centre, 374 Smithdown Road,
Liverpool, England, L15 5AN
Email: support@usehypaflow.com